> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoflo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Check the Faktur Pajak

> For Indonesian invoices, compare the Faktur Pajak with the invoice and clear any mismatch.

A Faktur Pajak is the Indonesian tax invoice. Neoflo checks it against the commercial invoice before matching. This step appears only for Indonesian invoices.

> [!NOTE]
>
> **Before you begin**
>
> * The invoice's **Status** is **Faktur Pajak**.
> * The Faktur Pajak is attached to the Freshdesk ticket.

![The Faktur Pajak screen. The Faktur Pajak document is on the left. On the right, an approved banner, the FP No. field, and a table comparing four fields on the Faktur Pajak and the invoice, with check marks on the two name rows](https://mintcdn.com/neofloai/OmgDmQ6pmg_EB0XY/images/faktur-pajak.png?fit=max\&auto=format\&n=OmgDmQ6pmg_EB0XY\&q=85\&s=9a25ccf41fcc83e68eb946462b44939a)

A finished Faktur Pajak check. The Faktur Pajak leaves out "PT" from both names, so both rows were acknowledged.

1FP Preview2Status banner3FP No.4Faktur Pajak and Invoice values5Acknowledged check mark6Next

## Check the Faktur Pajak

**1. Check that the document under FP Preview is the Faktur Pajak for this invoice.**

If it's the wrong document, select **Reattach** and choose the right one.

**2. Check FP No., the Faktur Pajak number, and correct it if needed. It's required.**

**3. Compare the four rows. Each shows the value on the Faktur Pajak and the value on the Invoice.**

* **Vendor Name**
* **Customer Name**
* **Taxable Amount (DPP)**
* **GST/VAT Amount (PPN)**

**4. For each mismatched row where both documents describe the same thing, select the check mark beside the Faktur Pajak value to acknowledge it.**

The check mark turns green. Acknowledge each row separately. If you're not sure a row qualifies, read *When to acknowledge a mismatch* below first.

**5. Select Next.**

> [!NOTE]
>
> **What happens next**
>
> The banner reads `This validation has been approved.` The invoice goes to **Matching**. See [Match a 51 or 53 series invoice](https://docs.neoflo.ai/process/match-51-53.md) for 51 and 53, or [Match a 52 or 54 series invoice](https://docs.neoflo.ai/process/match-52-54.md) for 52 and 54.

## When to acknowledge a mismatch

Acknowledge a row only when both documents describe the same thing. The most common case is a company name written two ways. A Faktur Pajak often leaves out the "PT" that the invoice includes, as with *SECOM INDONESIA* and *PT. SECOM INDONESIA* above. Numbers that differ only in format, such as 3300000 and 3300000.00, already count as a match.

If the vendor, customer or amounts differ, don't acknowledge the row. Ask the vendor for a corrected Faktur Pajak, or reject the invoice. See [Reject or resend an invoice](https://docs.neoflo.ai/process/reject-and-resend.md).

If the invoice needs no Faktur Pajak, select **Ack FP not Required**. That clears the check.

Your acknowledgments on this screen are remembered too. They appear on the **Memory** page, under **Faktur Pajak**. See [How Neoflo learns from your corrections](https://docs.neoflo.ai/memory.md).

## If something goes wrong

| What you see | What to do |
| - | - |
| `Mismatch detected. Please review the FP document.` | One or more rows differ. Work through step 4. |
| The Faktur Pajak is missing | Neoflo stops the invoice. Ask the requester or vendor to attach the Faktur Pajak to the ticket. Vendors exempt from Faktur Pajak are on a list the Neoflo team keeps. |


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