> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoflo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Neoflo: AI-First Managed Back-Office Operations Platform

> Neoflo combines agentic AI with human expertise to deliver guaranteed, SLA-backed outcomes across finance ops, customer support, and back-office workflows.

Neoflo is a managed back-office platform that handles finance operations, customer support, and complex workflows end-to-end — so your team can focus on growth instead of manual processing. Unlike point AI tools or traditional BPOs, Neoflo owns the entire delivery cycle and backs every outcome with custom SLAs.

<CardGroup cols={2}>
  <Card title="How It Works" icon="gears" href="/how-it-works">
    Understand the AI + human model that powers Neoflo's guaranteed outcomes
  </Card>

  <Card title="Onboarding" icon="rocket" href="/onboarding">
    Go from kickoff to live operations in as little as 4 weeks
  </Card>

  <Card title="Core Services" icon="briefcase" href="/services/procure-to-pay">
    Explore Procure-to-Pay, Record-to-Report, and more
  </Card>

  <Card title="Integrations" icon="plug" href="/integrations/overview">
    Connect Neoflo to your existing ERP, CRM, and tools
  </Card>
</CardGroup>

## What Neoflo Does

Neoflo takes full ownership of your back-office processes — from receiving invoices to closing the books to resolving support tickets — and delivers results backed by service-level agreements. You get the speed and scalability of AI with the judgment and accountability of an expert human team.

<CardGroup cols={3}>
  <Card title="Procure-to-Pay" icon="file-invoice-dollar" href="/services/procure-to-pay">
    Vendor onboarding, 3-way match, and payment runs — fully automated
  </Card>

  <Card title="Record-to-Report" icon="chart-line" href="/services/record-to-report">
    Month-end close in days, not weeks
  </Card>

  <Card title="Order-to-Cash" icon="money-bill-wave" href="/services/order-to-cash">
    Faster collections and cleaner AR
  </Card>

  <Card title="Customer Support" icon="headset" href="/services/customer-support">
    Tickets, escalations, and edge cases resolved at scale
  </Card>

  <Card title="SLA Management" icon="shield-check" href="/platform/sla-management">
    Custom SLAs with financial accountability
  </Card>

  <Card title="Integrations" icon="arrows-rotate" href="/integrations/overview">
    Works with SAP, Oracle, NetSuite, Salesforce, and more
  </Card>
</CardGroup>

## Why Neoflo

Traditional approaches to back-office operations fall short in predictable ways. Neoflo is built differently:

|                               | Traditional BPO | Point AI Tools         | **Neoflo** |
| ----------------------------- | --------------- | ---------------------- | ---------- |
| **Scope**                     | Task-level      | One model per use case | End-to-end |
| **Owns delivery risk**        | No              | No                     | **Yes**    |
| **Handles unstructured data** | Poorly          | Limited                | **Yes**    |
| **Self-improving**            | No              | Requires retraining    | **Yes**    |
| **SLA-backed**                | Rarely          | No                     | **Always** |

## Getting Started

<Steps>
  <Step title="Book a pilot design session">
    Work with the Neoflo team to scope one clear process, map edge cases, and define your SLAs. This takes about one week.
  </Step>

  <Step title="Connect your systems">
    Neoflo integrates with your existing ERP, CRM, and tools using pre-built connectors or the API. No new software to deploy.
  </Step>

  <Step title="Go live in 4 weeks">
    APIs connected, data ingested, and your first process running live — with 99%+ accuracy from week one.
  </Step>

  <Step title="Review and scale">
    At 90 days, review SLA performance and key metrics. Then roll Neoflo out across additional processes.
  </Step>
</Steps>

<Note>
  Ready to see Neoflo in action? [Book a 30-minute demo](https://meetings-na2.hubspot.com/aakriti-nirvan/welcome-to-neoflo) with the team to discuss your specific back-office challenges.
</Note>